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Cancellation and Refund Policy

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Cancellation and Refund Policy

Here at airfaresus.com, we aim for clarity and customer-friendly rules. However, third-party suppliers may also have an effect on our cancellation policy. Before using our services, you must fully read and comprehend our cancellation and refund policies. If you disagree with these terms, you are forbidden to use this website. Therefore, it would be beneficial to you to carefully review our cancellation and refund procedures.

  • Cancellations made within 24 hours of reservation may be entitled to a refund, depending on the airline's policy. However, cancellation within 24 hours does not ensure a refund; eligibility is dependent on the airline's unique restrictions.
  • Flight tickets that are non-refundable are not refundable. When making any arrangements, we recommend you review the airline's cancellation policy.
  • Certain limits may apply according to the airline's policies, and you may be obligated to comply.
  • Airline tickets and service fees tend to be non-refundable after 24 hours of reservation.
  • Refund claims will be accepted if you are not a "no show" (the majority of "no show" bookings are not eligible for refunds).
  • The time needed to process refunds varies based on the situation at hand, and we cannot guarantee any exact time limit.
  • You will get an email confirmation once your refund request has been processed and authorized.
  • Suppliers can impose fines for refunds, which will be deducted from the amount returned.
  • The whole refund procedure may take between 60 and 90 days.
  • Additional terms and conditions may apply based on the particulars of your reservation.

Fare Match Policy

Experts in travel are dedicated to ensuring that you get the most out of your investment. If, within 24 hours, you find a price that is less expensive than yours, we will reimburse the difference.

>How Do I Request A Price Match?

If you would like to take advantage of our fare match policy, you may reach us by phone at 1-877-772-3344 or by email at support@airfaresus.com. Make sure that you give your booking reference number from airfaresus.com. Share a screenshot or URL so we can determine which was the cheaper option. With the information you give, our travel agents will look for the cheaper fare. We reserve the right to reject the claim if the information cannot be confirmed. Once confirmed, though, you can choose to keep your original schedule or get a reimbursement for the difference.

Does The Price Match Policy Have Any Exceptions?

Membership applications, corporate discounts, group savings, charters or reward programs, incentives, meetings or conferences, and aggregated fares are excluded from the Price Match Policy, according to the people mentioned in the preceding paragraphs. This also pertains to stock coupons and other offers that are available to a limited number of people.

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